Passenger fare controller jobs in Finland
Passenger fare controllers collect tickets, fares, and passes from passengers. They answer questions from passengers concerning transport rules, station, and timetable information.
Passenger fare controller - Which skills are essential?
Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.
Operate electronic payment terminals to collect credit or debit card payments from the travellers.
Assist passengers when they leave the vessel, aircraft, train, or other mode of transport. Keep the safety measures and procedures in mind.
Administer cardiopulmonary resuscitation or first aid in order to provide help to a sick or injured person until they receive more complete medical treatment.
Proceed in a way that one can be relied on or depended on.
Handle petty cash for minor expenses and transactions required for the daily running of a business.
Lift heavy weights and apply ergonomic lifting techniques to avoid damaging the body.
Engage with passengers according to the expectations of contemporary social behaviour, the specific situation, and the code of conduct of the organisation. Communicate in a polite and clear way.
Assist passengers when they embark vessels, aircraft, trains and other modes of transport. Keep safety measures and procedures in mind.
Adhere to assigned work schedule as prepared by the transportation company.
Collects fares, the fees paid by passengers for use of a public transportation system; this includes counting and returning money.
Adapt service approach when circumstances change.
Passenger fare controller - Which skills are useful but not essential?
Master foreign languages to be able to communicate in one or more foreign languages.
Oversee embarking and disembarking of travellers; ensure that safety regulations are followed according to specifications.
Control proceedings in the event of a leakage, fire, man overboard, collisions, and evacuations; implement crisis management and stay calm in emergency situations.