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Postman/postwoman jobs in Finland

Postmen/Postwomen deliver mails and parcel posts to residences and businesses. They perform mail delivery and collect signatures from the recipients. They perform other duties in connection with mail services from post offices or related organisations.

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Postman/postwoman - Which skills are essential?

Know the geographic area in detail; know where different organisations carry out operations.

Proceed in a way that one can be relied on or depended on.

Ensure the integrity of letters and packages to avoid damage. Ensure that packages are delivered to clients in the same condition they were collected in.

Work with computer data systems such as Geographic Information Systems (GIS).

Understand road traffic laws and the rules of the road.

Establish daily priorities for staff personnel. Effectively deal with multi-task workload.

Respect and maintain the dignity and privacy of the client, protecting his or her confidential information and clearly explaining policies about confidentiality to the client and other parties involved.

Handle mail considering data protection issues, health and safety requirements, and specifications of different kinds of mail.

Operate mailing information systems in order to record the processing and handling of mail. Record faults and identify packages that were not delivered. Ensure mail and small packages are traceable until they are delivered to the recipients.

Analyse prospective improvements in journey efficiency through reduction of travel time by modifying itineraries and outlining alternatives.

The principles, ethical issues, regulations and protocols of data protection.

Follow instructions to achieve goals and meet deadlines.

Observe lights on the road, road conditions, nearby traffic, and prescribed speed limits to ensure safety. Interpret traffic signals and act accordingly.

Enforce environmental criteria to prevent environmental damage. Strive for the efficient use of resources in order to prevent waste and reduce costs. Motivate colleagues to take relevant steps to operate in an environmentally friendly manner.

Organise mail and small package deliveries in an efficient, confidential, and safe manner.

Identify and differentiate different kinds of mail items and packages to be delivered. Consider their differences to foresee the necessary tools required for delivery.

Postman/postwoman - Which skills are useful but not essential?

Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.

Drive vehicles in urban areas. Interpret and understand transit signs in a city, the regulation of traffic, and the related common automobility agreements in an urban area.

Contact customers by telephone in order to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

Implement policies, methods and regulations for data and information security in order to respect confidentiality, integrity and availability principles.

Answer customers' questions about itineraries, rates and reservations in person, by mail, by e-mail and on the phone.

Drive two-wheeled vehicles such as bicycles and motorcycles for the performance of different tasks relating to the transportation of goods and passengers.

Select and apply security measures and regulations related to sensitive customer information with the aim of protecting their privacy.

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Sources

This service uses the ESCO classification of the European Commission.

How we calculated these figures