Consumer electronics repair technician jobs in Finland
Consumer electronics repair technicians use electrical equipment to diagnose malfunctions and test functionality of consumer electronics such as TVs, video and audio systems and digital cameras. They read manufacturers' instructions and conduct the necessary repairs or replacements.
Consumer electronics repair technician – how much is the pay in Finland?
What the trade paid in 2024
| Median | 19.31 €/h |
|---|---|
| Bottom tenth | 14.45 €/h |
| Top tenth | 26.36 €/h |
| Employees | 5,207 |
Pay by sex, 2024
| Sex | Median | Employees |
|---|---|---|
| Women | 16.56 €/h | 478 |
| Men | 19.65 €/h | 4,729 |
Consumer electronics repair technician - Which skills are essential?
Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings about practice.
Apply the principles and rules that govern the activities and processes of an organisation.
Connect electronic devices, such as TVs, audio and video equipment and cameras, to the electricity network and perform electrical bonding to avoid dangerous potential differences. Test the installation for proper functioning.
Identify operating problems, decide what to do about it and report accordingly.
Regularly inspect and perform all required activities to maintain the equipment in functional order prior or after its use.
Apply the information, such as periodic maintenance charts, step by step repair instructions, troubleshooting information and overhaul procedures to perform routine maintenance and repairs.
The functioning of electronic consumer goods such as TVs, radios, cameras and other audio and video equipment.
Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.
Remove defective parts and replace them with functioning components.
The functioning of electronic circuit boards, processors, chips, and computer hardware and software, including programming and applications. Apply this knowledge to ensure electronic equipment runs smoothly.
Inform customers about necessary repairs or replacements, discuss products, services and costs, include accurate technical information.
Identify malfunctions and repair or replace multi-media, audio-visual and computer systems, hardware and equipment on site.
Register, follow-up, solve and respond to customer requests, complaints and after-sales services.
Consumer electronics repair technician - Which skills are useful but not essential?
Sell electronic consumer goods such as TVs, radios, cameras and other audio and video equipment. Provide advice on purchase decisions and try to meet customers wishes. Process payments.
Maintain an overview of all the incoming tasks in order to prioritise the tasks, plan their execution, and integrate new tasks as they present themselves.
Command products from relevant suppliers to get convenient and profitable products to purchase.
Be able to drive vehicles; have the approapriate type of driving license according to the type of motor vehicle used.
Manage the organisational, financial and day-to-day operation of a small-to-medium enterprise.
Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.
Provide support and advice to customers in making purchasing decisions by finding out their needs, selecting suitable service and products for them and politely answering questions about products and services.
Make immediate operating decisions as necessary without reference to others, taking into account the circumstances and any relevant procedures and legislation. Determine alone which option is the best for a particular situation.
Implement and monitor repairs and/or replacements by the supplier in compliance with warranty contracts.
File and organise professional administration documents comprehensively, keep customer records, fill in forms or log books and prepare documents about company-related matter.
Accept, schedule and cancel appointments.
Lift heavy weights and apply ergonomic lifting techniques to avoid damaging the body.
Reach out to and meet up with people in a professional context. Find common ground and use your contacts for mutual benefit. Keep track of the people in your personal professional network and stay up to date on their activities.
Explain technical details to non-technical customers, stakeholders, or any other interested parties in a clear and concise manner.
Reach an agreement with the supplier upon technical, quantity, quality, price, conditions, storage, packaging, send-back and other requirements related to the purchasing and delivering process.
Liaise via telephone by making and answering calls in a timely, professional and polite manner.
Prepare the invoice of goods sold or services provided, containing individual prices, the total charge, and the terms. Complete order processing for orders received via telephone, fax and internet and calculate the customer’s final bill.
Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving the performance of individuals and groups in organisational settings.
Adapt service approach when circumstances change.
Keep written records of the amount of stock in storage, incoming and outgoing products required for the proper operation of services, repairs and maintenance tasks.
Keep the team leader informed on current and emerging issues.