Office equipment repair technician jobs in Finland
Office equipment repair technicians provide services to businesses related to installing, maintaining and repairing new or existing equipment such as printers, scanners and modems, on the clients' premises. They keep records of performed services and return equipment to a repair centre if needed.
Office equipment repair technician – how much is the pay in Finland?
What the trade paid in 2024
| Median | 19.31 €/h |
|---|---|
| Bottom tenth | 14.45 €/h |
| Top tenth | 26.36 €/h |
| Employees | 5,207 |
Pay by sex, 2024
| Sex | Median | Employees |
|---|---|---|
| Women | 16.56 €/h | 478 |
| Men | 19.65 €/h | 4,729 |
Office equipment repair technician - Which skills are essential?
Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings about practice.
Connect office equipment, such as modems, scanners and printers, to the electricity network and perform electrical bonding to avoid dangerous potential differences. Test the installation for proper functioning. Monitor settings and prepare the appliance for usage.
Apply the principles and rules that govern the activities and processes of an organisation.
Keep written records of all repairs and maintenance interventions undertaken, including information on the parts and materials used, etc.
Use diagnostic equipment to measure current, resistance and voltage. Handle sophisticated multimeters to measure inductance, capacitance and current transistor gain.
Perform tests putting a system, machine, tool or other equipment through a series of actions under actual operating conditions in order to assess its reliability and suitability to realise its tasks, and adjust settings accordingly.
Regularly inspect and perform all required activities to maintain the equipment in functional order prior or after its use.
Apply the information, such as periodic maintenance charts, step by step repair instructions, troubleshooting information and overhaul procedures to perform routine maintenance and repairs.
Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.
Provide customers with information about office equipment and instruct them on how to use equipment such as printers, scanners and modems.
Perform the maintenance on installed equipment on-site. Follow procedures to avoid uninstalling equipment from machinery or vehicles.
Remove defective parts and replace them with functioning components.
The functioning of electronic circuit boards, processors, chips, and computer hardware and software, including programming and applications. Apply this knowledge to ensure electronic equipment runs smoothly.
Inform customers about necessary repairs or replacements, discuss products, services and costs, include accurate technical information.
Identify malfunctions and repair or replace multi-media, audio-visual and computer systems, hardware and equipment on site.
Conduct routine maintenance on equipment. Recognise and identify minor defects in equipment and make repairs if appropriate.
Register, follow-up, solve and respond to customer requests, complaints and after-sales services.
Repair, replace or adjust damaged electronics components or circuitry; use hand tools and soldering and welding equipment.
Office equipment repair technician - Which skills are useful but not essential?
Maintain an overview of all the incoming tasks in order to prioritise the tasks, plan their execution, and integrate new tasks as they present themselves.
Command products from relevant suppliers to get convenient and profitable products to purchase.
Be able to drive vehicles; have the approapriate type of driving license according to the type of motor vehicle used.
Manage the organisational, financial and day-to-day operation of a small-to-medium enterprise.
Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.
Make immediate operating decisions as necessary without reference to others, taking into account the circumstances and any relevant procedures and legislation. Determine alone which option is the best for a particular situation.
Implement and monitor repairs and/or replacements by the supplier in compliance with warranty contracts.
Assemble machines according to instructions and specifications.
File and organise professional administration documents comprehensively, keep customer records, fill in forms or log books and prepare documents about company-related matter.
Accept, schedule and cancel appointments.
Lift heavy weights and apply ergonomic lifting techniques to avoid damaging the body.
Accept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay attention to safety and the protection of personal data.
Explain technical details to non-technical customers, stakeholders, or any other interested parties in a clear and concise manner.
Sell office equipment such as modems, computer hardware or printers. Provide advice on purchase decisions and try to meet customers wishes. Process payments.
Reach an agreement with the supplier upon technical, quantity, quality, price, conditions, storage, packaging, send-back and other requirements related to the purchasing and delivering process.
Liaise via telephone by making and answering calls in a timely, professional and polite manner.
Prepare the invoice of goods sold or services provided, containing individual prices, the total charge, and the terms. Complete order processing for orders received via telephone, fax and internet and calculate the customer’s final bill.
Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving the performance of individuals and groups in organisational settings.
Adapt service approach when circumstances change.
Load and unload equipment to be repaired or replaced, new or replacement equipment and transport it towards or from customers.
Keep written records of the amount of stock in storage, incoming and outgoing products required for the proper operation of services, repairs and maintenance tasks.
Keep the team leader informed on current and emerging issues.