Drugstore manager jobs in Finland
Drugstore managers are responsible for activities and staff in drugstores that sell items such as magazines, household products, medicines, cosmetics, candy or refreshments. They manage employees, monitor the sales of the store, manage budgets and order supplies when a product is out of supply and perform administrative duties if required.
Drugstore manager - Which skills are essential?
Provide advice to customers on what medical products can be used for various medical conditions.
Apply methods used for setting product value taking into consideration market conditions, competitor actions, input costs, and others.
Command products from relevant suppliers to get convenient and profitable products to purchase.
Plan, monitor and report on the budget.
Build a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and services and by supplying after-sales information and service.
Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.
Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.
Comply with specific legal regulations, e.g. install the necessary systems and provide the necessary documentation, in order to obtain the relevant license.
Ensure that sale prices and promotions are passed through the register as they should.
Ensure that goods are labeled with all necessary labeling information (e.g. legal, technological, hazardous and others) regarding the product. Ensure that labels respects the legal requirements and adhere to regulations.
The offered beverage products, their functionalities, properties and legal and regulatory requirements.
Increase possible sales volumes and avoid losses through cross-selling, upselling or promotion of additional services.
Implement and monitor company activities in compliance with legal contracting and purchasing legislations.
Adhere to organisational or department specific standards and guidelines. Understand the motives of the organisation and the common agreements and act accordingly.
Set sales goals and objectives to be reached by a sales team within a period of time such as the target amount of sales made and new customers found.
Adhere to standards of hygiene and safety established by respective authorities.
Work closely together with visual display staff to decide how items should be displayed, in order to maximise customer interest and product sales.
Medication which can be self-administered by individuals for psychological or physical problems. This type is sold in supermarkets and drugstores and does not require a doctors prescription. This medication mostly treats common health issues.
Ensure all employees are providing excellent customer service in accordance to company policy.
Apply theft and robbery prevention; monitor security surveillance equipment; enforce security procedures if needed.
Drugstore manager - Which skills are useful but not essential?
Register and handle cash transactions by using point of sale register.
Attitude that puts customers at the centre of the business in all cases.
Collect and analyse sales levels of products and services in order to use this information for determining the quantities to be produced in the following batches, customer feedback, price trends, and the efficiency of sales methods.
Oversee all personnel and processes to comply with health, safety and hygiene standards. Communicate and support alignment of these requirements with the company's health and safety programmes.
The supply of goods, sale of goods and the related financial aspects. The supply of goods entails the selection of goods, import and transfer. The financial aspect includes the processing of purchasing and sales invoices, payments etc. The sale of goods implies the proper presentation and positioning of the goods in the shop in terms of acessibility, promotion, light exposure.
General medicine is a medical specialty mentioned in the EU Directive 2005/36/EC.
Keep the store tidy and clean by hovering and mopping.
The various types of substances used to enhance the appearance of the human body.
The law which mediates the relationship between employees and employers. It concerns employees' rights at work which are binding by the work contract.
Monitor the financial situation, analyse the store's sales figures.
Control product inventory in balance of availability and storage costs.
The various types, ranges, styles and subject matter of the written press such as magazines, journals and newspapers.
The documentation and processing of data regarding financial activities.
Implement and monitor security measures within the store; be vigilant about shoplifters and fraudulent use of credit cards.
Store products to ensure the quality and in accordance with standards and regulations. Ensure the stock facilities are kept according to hygiene standards, regulating temperature, heating and air conditioning of storage facilities.
The set of rules that govern the activity of a company.
Negotiate terms such as price, quantity, quality, and delivery terms with vendors and suppliers in order to ensure the most beneficial buying conditions.