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Funeral services director jobs in Finland

Funeral services directors coordinate the logistics of funerals. They support the deceased family by arranging the details concerning the location, dates and times of memorial services. Funeral services directors contact representatives of the cemetery to prepare the site, plan transportation for the deceased person, advise on the types of memorials and legal requirements or paperwork.

Funeral services directors organise the daily operations of the crematorium. They oversee the staff's activities in the crematorium and ensure that they deliver services according to legal requirements. They monitor the crematorium service revenue budget and develop and maintain operational rules within the crematorium.

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Funeral services director – how much is the pay in Finland?

What the trade paid in 2024

Hourly earnings in Finland 2024 — occupation group 5163 Undertakers and embalmers, Statistics Finland table 15az, CC BY 4.0.
Median16.45 €/h
Bottom tenth12.04 €/h
Top tenth24.19 €/h
Employees553

Pay by sex, 2024

Median hourly earnings by sex in Finland 2024 — occupation group 5163 Undertakers and embalmers, Statistics Finland table 15az, CC BY 4.0.
SexMedianEmployees
Women16.37 €/h256
Men16.64 €/h297

Funeral services director - Which skills are essential?

Preserve impeccable personal hygiene standards and have a tidy appearance.

Plan, monitor and report on the budget.

Welcome guests in a friendly manner in a certain place.

Develop and supervise the implementation of policies aimed at documenting and detailing the procedures for the operations of the organisation in the lights of its strategic planning.

Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.

Provide relatives of the deceased person with information and advice on ceremonial, burial and cremation services.

Promote and respect human rights and diversity in light of the physical, psychological, spiritual and social needs of autonomous individuals, taking into account their opinions, beliefs and values, and the international and national codes of ethics, as well as the ethical implications of healthcare provision, ensuring their right to privacy and honouring for the confidentiality of healthcare information.

Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.

Show guests the way through buildings or on domains, to their seats or performance setting, helping them with any additional information so that they can reach the foreseen event destination.

Accept, schedule and cancel appointments.

Keep records on the cremations that are or will be executed and make sure that the cremated remains are identified correctly.

Reach out to and meet up with people in a professional context. Find common ground and use your contacts for mutual benefit. Keep track of the people in your personal professional network and stay up to date on their activities.

Employ a set of organisational techniques and procedures which facilitate the achievement of the goals set. Use these resources efficiently and sustainably, and show flexibility when required.

Adhere to standards of hygiene and safety established by respective authorities.

Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving the performance of individuals and groups in organisational settings.

Deal with people in a sensitive and tactful way.

Manage the company-related legal and financial issues; calculate and analyse numbers and figures; look how to save costs and how to maximise income and productivity; balance costs against possible benefits before making a decision.

A firm's functions, the processes and tasks which are employed to accomplish those functions and the relationship of those functions, processes and tasks to each of the functions, processes and tasks performed throughout the firm.

Decorate rooms or other locations for ceremonies, such as funerals, cremations, weddings or baptism.

Funeral services director - Which skills are useful but not essential?

Respond to visitors complaints, in a correct and polite manner, offering a solution when possible and taking action when necessary.

Principles governing business management methods such as strategy planning, methods of efficient production, people and resources coordination.

Apply ergonomy principles in the organisation of the workplace while manually handling equipment and materials.

Provide directions and other relevant information to visitors.

Maintain the liaison and exchange of information with regional or local authorities.

Perform the ritual acts and apply the traditional religious texts during ceremonial events, such as funerals, confirmation, baptism, birth rites and other religious ceremonies.

Follow up on the maintenance and repairs to be carried out. Solve minor problems and pass harder problems on to the person responsible for maintenance.

Prepare bodies for funeral ceremonies, by cleaning and disinfecting them, using make-up to create the impression of a natural appearance and hiding or correcting any visible damages or injuries.

Take appropriate actions in a business environment in order to maximise possible outcome from each situation.

Lift and carry coffins prior and during the funeral service, placing it in the chapel and into the cemetery.

Show compassion and sympathy to the relatives of the deceased and people attending the funeral activities.

Aid the families of patients with terminal illnesses with issues related to the organisation of the funeral.

Contact catering companies and shop around different providers in order to find the most suitable caterer for the event. Arrange and agree contracts with caterers for the provision of the service.

Based on accounts, records, financial statements and external information of the market, analyse the performance of the company in financial matters in order to identify improvement actions that could increase profit.

File and organise professional administration documents comprehensively, keep customer records, fill in forms or log books and prepare documents about company-related matter.

Handle equipment used for the cremation of deceased individuals, such as cremators, incinerators, cremulators and magnets.

Hire new personnel for a company or organisation payroll via a prepared set of procedures. Make staffing decisions and direct selection co-workers.

Recognise, understand and share emotions and insights experienced by another.

File and organise personal administration documents comprehensively.

Put on clothes on bodies of deceased persons, chosen or provided by the deceased one's relatives.

Handle coffins, remove any metal handles or ornaments and put the coffin in the cremation oven.

Monitor quick and safe emergency evacuation plans.

Oversee maintenance activities, making sure that staff is following procedures and ensuring routine and periodic refurbishment and maintenance activities.

Issue, store and manage funeral equipment, which may include memorial cards, candles, crucifixes and lowering straps.

Keep an inventory of tools utilised in manufacturing or in the provision of services. Ensure that tool sets remain complete and suitable for use.

Drive cars, hearses or other vehicles at a steady pace in processions.

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Sources

Wage data: Statistics Finland, wage structure statistics, table 15az, year 2024. Read 2.10.2026. Licence CC BY 4.0.

This service uses the ESCO classification of the European Commission.

How we calculated these figures