ICT documentation manager jobs in Finland
ICT documentation managers are in charge of managing the documentation development process in accordance with legal requirements, standards, organisational policies and goals. They schedule, control and direct the resources, people, funding and facilities of the documentation department (including establishing budgets and timelines, risk analysis and quality management). They also develop documentation standards, structuring methods and media concepts to effectively communicate product concepts and usage.
ICT documentation manager - Which skills are essential?
Develop norms or requirements that establish uniform technical criteria, methods, processes and practices in the information management based on professional experience.
Guarantee compliance with established and applicable standards and legal requirements such as specifications, policies, standards or law for the goal that organisations aspire to achieve in their efforts.
Disseminate internal communications using the different communication channels that a company has at its disposal.
Plan, monitor and report on the budget.
Conduct employee recruitment, helping employees to develop their personal and organisational skills, knowledge, and competencies as well as providing feedback and performance appraisals. It includes motivating employees, by implementing rewarding systems (managing pay and benefit systems) in order to maximise employee performance with regard to employer's strategic objectives.
The selection of software that aids in estimating, managing and scheduling industrial processes such as design, work flow and production improvement.
The methodologies for the planning, implementation, review and follow-up of ICT projects, such as the development, integration, modification and sales of ICT products and services, as well as projects relating technological innovation in the field of ICT.
Apply content management methods and procedures to define and use metadata concepts, such as the data of creation, in order to describe, organise and archive content such as documents, video and audio files, applications and images.
Processes which an organisation applies to improve efficiency, set new objectives and reach goals in a profitable and timely manner.
The international regulations related to the development and use of ICT products.
Plan and implement the creation, delivery and management of digital or printed content, develop a system that describes the entire editorial content development and publishing process and use ICT tools to support the process.
Develop standards and structures for content development such as formats, styles, layout, structures, content types, terminology, XML and DITA. Implement them in document type definitions and apply them during work process and evaluate results in light of established standards.
Conduct research for applicable legal and normative procedures and standards, analyse and derive legal requirements that apply to the organisation, its policies and products.
Create plans for the development and implementation of strategies which facilitate improvements in technological projects and in the efficiency of the project's procedures, taking into account analyses and relevant regulations.
Employ a set of organisational techniques and procedures which facilitate the achievement of the goals set. Use these resources efficiently and sustainably, and show flexibility when required.
The specialised techniques used to design, write, compile, edit and organise digital content, such as text, graphics and videos for publishing purposes.
Estimate the expected input in terms of time, human and financial resources necessary to achieve the project objectives.
Identify relevant internal and external information sources and providers. Organise the information workflow and define information deliverables.
ICT documentation manager - Which skills are useful but not essential?
The sequence of steps, such as planning, creating, testing and deploying and the models for the development and life-cycle management of a system.
Define quality assurance targets and procedures and see to their maintenance and continued improvement by reviewing targets, protocols, supplies, processes, equipment and technologies for quality standards.
Manage development within an organisation by anticipating changes and making managerial decisions to ensure that the members involved are as less disturbed as possible.
Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.
Conduct research and analyse the specific documentation requirements of the markets (for instance language, applicable standards or legal requirements and cultural conditions) and derive concrete specifications for ICT documentation development.
The high level planning for managing and optimising business processes, ideas or content by gathering contributions from a big community of people, including on-line groups.
The high level planning for managing and optimising external services of providers to execute business processes.
Develop digital marketing strategies for both leisure and business purposes, create websites and deal with mobile technology and social networking.
The platforms for delivering help systems for operating systems.
Survey and investigate recent trends and developments in technology. Observe and anticipate their evolution, according to current or future market and business conditions.
Identify the quantifiable measures that a company or industry uses to gauge or compare performance in terms of meeting their operational and strategic goals, using preset performance indicators.
The methods of assessing usability and deriving structured recommendations from the results of an usability test with respect to user needs and behaviours in order to achieve efficient and elegant user interface design.
Modify content or a product for the transference from one locale to another through the use of content translation or localisation service providers.
Create the strategy on the type of content to be delivered to the target groups and which media to be used, taking into account the characteristics of the target audience and the media that will be used for content delivery.
Quality assurance principles, standard requirements, and the set of processes and activities used for measuring, controlling and ensuring the quality of products and processes.
Determine the needs and requirements of ICT users of a specific system by applying analytical methods, such as target group analysis.
The methodology of tracking, managing and storing documents in a systematic and organised manner as well as keeping a record of the versions created and modified by specific users (history tracking).
The high level planning for managing and optimising business processes internally, usually in order to maintain control of critical aspects of work.
The methods and techniques to ensure that external services and configuration items, which are necessary for the service delivery, are available as requested and as agreed at the service level.