Technical communicator jobs in Finland
Technical communicators prepare clear, concise and professional communication from product developers to users of the products such as online help, user manuals, white papers, specifications and industrial videos. For this, they analyse products, legal requirements, markets, customers and users. They develop information and media concepts, standards, structures and software tool support. They plan the content creation and media production processes, develop written, graphical, video or other contents, generate media output, release their information products and receive feedback from the users.
Technical communicator - Which skills are essential?
Prepare documentation for existing and upcoming products or services, describing their functionality and composition in such a way that it is understandable for a wide audience without technical background and compliant with defined requirements and standards. Keep documentation up to date.
Apply systematic research methods and communicate with relevant parties in order to find specific information and evaluate research results to assess the information's relevance, relating technical systems and developments.
The human mental processes such as attention, memory, language use, perception, problem solving, creativity and thinking.
Carry out validation of content by reviewing it according to formal and functional quality, usability and applicable standards.
The characteristics of internal and external documentation types aligned with the product life cycle and their specific content types.
The visual representation and interaction techniques, such as histograms, scatter plots, surface plots, tree maps and parallel coordinate plots, that can be used to present abstract numerical and non-numerical data, in order to reinforce the human understanding of this information.
Use specialised content development tools such as content and terminology management systems, translation memory systems, language checker and editors to generate, compile and transform content according to specified standards.
The methods to analyse product associated risks, in possible customer environment, their magnitude, consequences and likely outcomes in order to mitigate them by warning messages, safety instructions and maintenance support.
Create professionally written content describing products, applications, components, functions or services in compliance with legal requirements and internal or external standards.
Read and understand technical texts that provide information on how to perform a task, usually explained in steps.
Retrieve, select and organise content from specific sources, according to the requirements of the output media such as printed materials, online applications, platforms, websites and video.
Apply content management methods and procedures to define and use metadata concepts, such as the data of creation, in order to describe, organise and archive content such as documents, video and audio files, applications and images.
The characteristics, use and operations of various software products such as computer programmes and application software.
The methods, procedures and techniques pertaining to the operation of multimedia systems, usually a combination of software and hardware, presenting various types of media such as video and audio.
Communicate information in written form via digital or print media according to the needs of the target group. Structure the content according to specifications and standards. Apply grammar and spelling rules.
Compile and integrate media and text content into online and offline systems, such as websites, platforms, applications and social media, for publishing and distribution.
Organise information using systematic methods such as mental models and according to given standards in order to facilitate user information processing and understanding with respect to the specific requirements and characteristics of the output media.
The methods, rules, media and tools of publishing content from content management systems in single sources or cross media.
Use specific ICT terms and vocabulary in a systematic and consistent manner for documentation and communication purposes.
Create warning messages such as dialog boxes, in-place message, notification or balloon that alerts the user of a condition that might cause a problem in the future and provide safety information according to standards under usage of international signal words.
Determine the needs and requirements of ICT users of a specific system by applying analytical methods, such as target group analysis.
The specialised techniques used to design, write, compile, edit and organise digital content, such as text, graphics and videos for publishing purposes.
Identify relevant internal and external information sources and providers. Organise the information workflow and define information deliverables.
Technical communicator - Which skills are useful but not essential?
Utilise computer languages that are syntactically distinguishable from the text to add annotations to a document, specify layout and process types of documents such as HTML.
The computer language Sass is a style sheet language that conveys the presentation of structured documents. These documents have to adhere to style sheets, a set of stylistic rules such as font, color and layout.
The computer language LESS is a style sheet language that conveys the presentation of structured documents. These documents have to adhere to style sheets, a set of stylistic rules such as font, color and layout.
Develop visual design from given specifications and requirements, based on the analysis of the scope and target audience. Create a visual representation of ideas such as logos, website graphics, digital games and layouts.
Provide support information to users delivered through an ICT system to give assistance or present information either on a broad range of subjects or for a specific topic or product.
Use software that allows publishing, editing and modifying content as well as maintenance from a central interface.
Use MIME types and subtypes as standard identifier to indicate the type of data that a file contains such as the type of link, object, script and style elements and the media type.
The platforms for delivering help systems for operating systems.
The computer language JSSS is a style sheet language that conveys the presentation of structured documents. These documents have to adhere to style sheets, a set of stylistic rules such as font, color and layout.
Modify content or a product for the transference from one locale to another through the use of content translation or localisation service providers.
Plan and implement the creation, delivery and management of digital or printed content, develop a system that describes the entire editorial content development and publishing process and use ICT tools to support the process.
The field of computer language that conveys the presentation of structured documents such as Cascading Style Sheets (CSS). These documents have to adhere to style sheets, a set of stylistic rules such as font, color and layout.
The process through which the learnability, efficiency, usefulness and ease of use of a software application can be defined and measured.
Develop a script describing the scenes, actions, equipment, content and realisation means for a play, film or broadcast.
Develop multimedia materials such as screen shots, graphics, slide shows, animations and videos to be used as content integrated in a broader informational context.
The computer language CSS is a style sheet language that conveys the presentation of structured documents. These documents have to adhere to style sheets, a set of stylistic rules such as font, color and layout.
Apply a variety of visual techniques in order to design graphic material. Combine graphical elements to communicate concepts and ideas.