Post office counter clerk jobs in Finland
Post office counter clerks sell products and services at a post office. They assist customers with picking up and sending mail. Post office counter clerks also sell financial products.
Post office counter clerk - Which skills are essential?
Register and handle cash transactions by using point of sale register.
Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.
The tangible characteristics of a product such as its materials, properties and functions, as well as its different applications, features, use and support requirements.
Processes and principles related to the customer, client, service user and to personal services; these may include procedures to evaluate customer's or service user's satisfaction.
Provide support and advice to customers in making purchasing decisions by finding out their needs, selecting suitable service and products for them and politely answering questions about products and services.
Sell envelopes, parcels and stamps. Collect cash for these products or electronic transfers.
Communicate with customers and make them feel satisfied.
Distribute mail correspondence, newspapers, packages and private messages to customers.
Prepare the invoice of goods sold or services provided, containing individual prices, the total charge, and the terms. Complete order processing for orders received via telephone, fax and internet and calculate the customer’s final bill.
Administer currencies, financial exchange activities, deposits as well as company and voucher payments. Prepare and manage guest accounts and take payments by cash, credit card and debit card.
The characteristics of a service that might include having acquired information about its application, function, features, use and support requirements.
Post office counter clerk - Which skills are useful but not essential?
The different types of instruments that apply to the management of cash flow that are available on the market, such as shares, bonds, options or funds.
Techniques and sales methods used in order to present a product or service to customers in a persuasive manner and to meet their expectations and needs.
File undelivered registered mail. Check identity documents of customers coming to retrieve them. Secure signatures.
Keep the store tidy and clean by hovering and mopping.
Consult, advise, and propose solutions with regards to financial management such as acquiring new assets, incurring in investments, and tax efficiency methods.
Register customers' letters and parcels. Weigh them to make sure they have the correct postage.
The types of monthly sums paid to someone in retirement, such as employment-based pensions, social and state pensions, disability pensions and private pensions.
Inform existing or potential customers about the various financial goods and services that are offered by the company.
The financial infrastructure which permits trading securities offered by companies and individuals govern by regulatory financial frameworks.
Convert valuta from one currency to another at a financial institution such as a bank at the right exchange rate.
Deliver thoughts and ideas in impactful and influencing manner to persuade customers to become interested in new products and promotions. Persuade clients that a product or service will satisfy their needs.
Pay pensions and other benefits to customers. Check correctness of documents and make sure the correct amount of cash is given.
Provide a broad range of financial services to clients such as assistance with financial products, financial planning, insurances, money and investment management.