Supermarket manager jobs in Finland
Supermarket managers are responsible for activities and staff in a supermarket.
Supermarket manager - Which skills are essential?
Collect and analyse sales levels of products and services in order to use this information for determining the quantities to be produced in the following batches, customer feedback, price trends, and the efficiency of sales methods.
Plan, monitor and report on the budget.
Build a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and services and by supplying after-sales information and service.
Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.
The temperature at which certain products are to be kept for consumption.
Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.
The supply of goods, sale of goods and the related financial aspects. The supply of goods entails the selection of goods, import and transfer. The financial aspect includes the processing of purchasing and sales invoices, payments etc. The sale of goods implies the proper presentation and positioning of the goods in the shop in terms of acessibility, promotion, light exposure.
Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.
Ensure that sale prices and promotions are passed through the register as they should.
Come to an agreement between commercial partners with a focus on terms and conditions, specifications, delivery time, price etc.
Evaluate customer's comments in order to find out whether customers feel satisfied or dissatisfied with the product or service.
Ensure compliance with governmental regulations concerning the selling of alcoholic beverages to minors.
The law which mediates the relationship between employees and employers. It concerns employees' rights at work which are binding by the work contract.
Undertake ordering of services, equipment, goods or ingredients, compare costs and check the quality to ensure optimal payoff for the organisation.
Increase possible sales volumes and avoid losses through cross-selling, upselling or promotion of additional services.
Implement and monitor company activities in compliance with legal contracting and purchasing legislations.
Adhere to organisational or department specific standards and guidelines. Understand the motives of the organisation and the common agreements and act accordingly.
ensure the store's concept is properly advertised through different channels, and that the image is consistent with the product display and staff behaviour.
Set sales goals and objectives to be reached by a sales team within a period of time such as the target amount of sales made and new customers found.
Monitoring and maintaining effective cost controls, in regards to efficiencies, waste, overtime and staffing. Assessing excesses and strives for efficiency and productivity.
Work closely together with visual display staff to decide how items should be displayed, in order to maximise customer interest and product sales.
Medication which can be self-administered by individuals for psychological or physical problems. This type is sold in supermarkets and drugstores and does not require a doctors prescription. This medication mostly treats common health issues.
Ensure all employees are providing excellent customer service in accordance to company policy.
Apply theft and robbery prevention; monitor security surveillance equipment; enforce security procedures if needed.
Ensure compliance with governmental regulations concerning the prohibition of selling tobacco products to minors.
Gather, assess and represent data about target market and customers in order to facilitate strategic development and feasibility studies. Identify market trends.
Supermarket manager - Which skills are useful but not essential?
Determine potential suppliers for further negotiation. Take into consideration aspects such as product quality, sustainability, local sourcing, seasonality and coverage of the area. Evaluate the likelihood of obtaining beneficial contracts and agreements with them.
Implement strategies which aim to promote a specific product or service, using the developed marketing strategies.
Coach sales team on in-store visual merchandising; help employees to interpret guidelines; train employees in effective execution of visual concept.
Control that items put up for sale are correctly priced and displayed and that they function as advertised.
Implement and monitor repairs and/or replacements by the supplier in compliance with warranty contracts.
Promote goods and services through the use of internet systems such as e-commerce, m-commerce and social media in order to increase sales.
The methods that protect ICT systems, networks, computers, devices, services, digital information and people against illegal or unauthorised use.
Create and develop the organisational structure of a group of people working together to realise the goals of the organisation.
Evaluate supplier performance in order to assess which suppliers do or may not perform adequately, stick to the agreed contracts, meet the standard requirements and desired quality at all times or who may pose future risks.
Control product inventory in balance of availability and storage costs.
Maintain records of calls made and products sold over a given time frame, including data regarding sales volumes, number of new accounts contacted and the costs involved.
Carry out the plan to gain competitive advantage on the market by positioning the company's brand or product and by targeting the right audience to sell this brand or product to.
Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving the performance of individuals and groups in organisational settings.
Monitor and follow new trends and developments in specific sectors.