Аналитик пользовательского опыта — работа в Финляндии
User experience analysts assess client interaction and experience and analyse users' behaviours, attitudes, and emotions about the usage of a particular product, system or service. They make proposals for the improvement of the interface and usability of products, systems or services. In doing so, they take into consideration the practical, experiential, affective, meaningful and valuable aspects of human–computer interaction and product ownership, as well as the person's perceptions of system aspects such as utility, ease of use and efficiency, and user experience dynamics.
Аналитик пользовательского опыта - Какие навыки обязательны?
Prepare documentation for existing and upcoming products or services, describing their functionality and composition in such a way that it is understandable for a wide audience without technical background and compliant with defined requirements and standards. Keep documentation up to date.
Examine all the interactions and touchpoints people have with a product, brand or service. Determine key variables such as duration and frequency of every touchpoint.
Design and prepare mock-ups, prototypes and flows in order to test User Experience (UX) solutions or to collect feedback from users, customers, partners or stakeholders.
The human mental processes such as attention, memory, language use, perception, problem solving, creativity and thinking.
The investigation and analysis of subject behaviour through regulated and lifelike observations and disciplined scientific experiments.
Evaluate how users interact with ICT applications in order to analyse their behaviour, draw conclusions (for instance about their motives, expectations and goals) and improve applications' functionalities.
Execute a systematic empirical investigation of observable phenomena via statistical, mathematical or computational techniques.
Use professional researching and interviewing methods and techniques to gather relevant data, facts or information, to gain new insights and to fully comprehend the message of the interviewee.
Evaluate customer's comments in order to find out whether customers feel satisfied or dissatisfied with the product or service.
The study of the behaviour and interaction between digital devices and human beings.
Perform research tasks such as recruitment of participants, scheduling of tasks, collecting of empirical data, data analysis and production of materials in order to assess the interaction of users with an ICT system, program or application.
Study clients' needs and expectations for a product or service in order to identify and resolve inconsistencies and possible disagreements of involved stakeholders.
Check the convenience of the software product for the end user. Identify user problems and make adjustments to improve usability practice. Collect input data on how users evaluate software products.
The process through which the learnability, efficiency, usefulness and ease of use of a software application can be defined and measured.
Produce research documents or give presentations to report the results of a conducted research and analysis project, indicating the analysis procedures and methods which led to the results, as well as potential interpretations of the results.
The methodologies for designing interaction between users and a software product or service to satisfy the needs and preferences of most of the people who will interface with the product and to simplify the communication between product and user such as Goal-oriented design.
Gather relevant information by applying systematic methods, such as interviews, focus groups, text analysis, observations and case studies.
Аналитик пользовательского опыта - Какие навыки полезны, но не обязательны?
The agile project management approach is a methodology for planning, managing and overseeing of ICT resources in order to meet specific goals and using project management ICT tools.
The characteristics, tools and techniques for measurement, collection, analysis and reporting of web data to get information on the users' behaviour and to improve the performance of a website.
The computer language MDX is a query language for retrieval of information from a database and of documents containing the needed information. It is developed by the software company Microsoft.
The visual representation and interaction techniques, such as histograms, scatter plots, surface plots, tree maps and parallel coordinate plots, that can be used to present abstract numerical and non-numerical data, in order to reinforce the human understanding of this information.
The computer language XQuery is a query language for retrieval of information from a database and of documents containing the needed information. It is developed by the international standards organisation World Wide Web Consortium.
Utilise software to define the roles and manage user authentication, privileges and access rights to ICT systems, data and services.
The computer language SPARQL is a query language for retrieval of information from a database and of documents containing the needed information. It is developed by the international standards organisation World Wide Web Consortium.
The standards, technical specifications and guidelines developed by the international organisation World Wide Web Consortium (W3C) which allow the design and development of web applications.
Identify current data traffic and estimate how growth will affect the ICT network.
The query languages such as SPARQL which are used to retrieve and manipulate data stored in Resource Description Framework format (RDF).
The field of standardised computer languages for retrieval of information from a database and of documents containing the needed information.
The computer language LDAP is a query language for retrieval of information from a database and of documents containing the needed information.
Modify content or a product for the transference from one locale to another through the use of content translation or localisation service providers.
Examine whether software interface complies with standards and regulations so that the system can be used by people with special needs.
The methodologies or models for planning, managing and overseeing of ICT resources in order to meet specific goals, such methodologies are Waterfall, Incremental, V-Model, Scrum or Agile and using project management ICT tools.
The computer language LINQ is a query language for retrieval of information from a database and of documents containing the needed information. It is developed by the software company Microsoft.
The strategies and methods used to interact online and moderate online users and groups.
The process intended to match user and organisation's needs with system components and services, by taking into consideration the available technologies and the techniques required to elicit and specify requirements, interrogating users to establish symptoms of problem and analysing symptoms.
The process-based management approach is a methodology for planning, managing and overseeing of ICT resources in order to meet specific goals and using project management ICT tools.
Specify technical properties of goods, materials, methods, processes, services, systems, software and functionalities by identifying and responding to the particular needs that are to be satisfied according to customer requirements.
The lean project management approach is a methodology for planning, managing and overseeing of ICT resources in order to meet specific goals and using project management ICT tools.
Determine the needs and requirements of ICT users of a specific system by applying analytical methods, such as target group analysis.
Develop an image or set of images that display the functional elements of a website or page, typically used for planning a website's functionality and structure.
The computer language N1QL is a query language for retrieval of information from a database and of documents containing the needed information. It is developed by the software company Couchbase.
The metrics that measure a characteristic of the software system in order to determine the development of the software and evaluate it.
Gather, assess and represent data about target market and customers in order to facilitate strategic development and feasibility studies. Identify market trends.
Другие профессии
- Тестировщик доступности ИТ-решений
- Тестировщик удобства использования ИКТ
- Консультант по исследованиям в сфере ИТ
- Руководитель исследований в сфере ИТ
- Дизайнер пользовательских интерфейсов
- Исследователь в области информатики
- Тестировщик компьютерных игр
- Аналитик программного обеспечения
- Проектировщик хранилищ данных
- Проектировщик баз данных
- Тестировщик программного обеспечения
- Аналитик по тестированию ИКТ