Директор по комплаенсу и информационной безопасности в сфере азартных игр — работа в Финляндии
Directors of compliance and information security in gambling follow the regulatory compliance for gambling and oversee Information Security to ensure secure and safe use of all information technology associated in gambling.
Директор по комплаенсу и информационной безопасности в сфере азартных игр - Какие навыки обязательны?
Take ownership of the handling of all complaints and disputes showing empathy and understanding to achieve resolution. To be fully aware of all Social Responsibility protocols and procedures, and to be able to deal with a problem gambling situation in a professional manner with maturity and empathy.
The plan defined by a company which sets the information security objectives and measures to mitigate risks, define control objectives, establish metrics and benchmarks while complying with legal, internal and contractual requirements.
Lead, supervise and motivate a group of people, in order to meet the expected results within a given timeline and with the foreseen resources in mind.
Administer complaints and negative feedback from customers in order to address concerns and where applicable provide a quick service recovery.
Follow the rules and ethical code used in gambling, betting and lottery. Keep the entertainment of players in mind.
Manage all aspects a gambling, betting or lottery operation. Deliver effective, efficient performance. Implement an effective rota and manage staff for the available products. Seek and develop knowledge of the industry, looking for opportunities, profit optimisation, margin and turnover in all areas of the company and make the appropriate business recommendations for implementation. Employ effective change management to effectively improve business performance.
The legal requirements, rules and limitations in gambling and betting activities.
Develop and implement procedures for identifying, assessing, treating and mitigating ICT risks, such as hacks or data leaks, according to the company's risk strategy, procedures and policies. Analyse and manage security risks and incidents. Recommend measures to improve digital security strategy.
The proper behaviour when participating in a gambling game such as how to be aware of others people's reactions and why people act and react as they do.
Ensure compliance with legislation and company procedures in respect of health and safety in the workplace and public areas. Ensure awareness and compliance with all company policies in relation to health and safety and equal opportunities in the workplace.
Resolve complaints regarding gaming operations.
The set of rules that govern the activity of a company.
Директор по комплаенсу и информационной безопасности в сфере азартных игр - Какие навыки полезны, но не обязательны?
To manage and drive change effectively to improve business performance and competitive edge.
Assist in the compilation of the annual budget for the gambling, betting or lottery operation. Develop and implement action plans to ensure required turnover and profitability of the operation is achieved. Monitor expenditure within the club and ensure management controls and costs remain within the budget. Monitor all complementary costs to ensure managers adhere to the policy.
Carry out validation of content by reviewing it according to formal and functional quality, usability and applicable standards.
Master foreign languages to be able to communicate in one or more foreign languages.
Analyse internal processes, implement procedural or policy changes to improve internal operations, such as supply changes or the disposal of records.
Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.
To ensure full compliance within requirements Gambling legislation and regulation. To ensure that all gaming staff and managers receive regular scheduled training in technical competence and procedural compliance. To review and agree improvements where necessary for any Audits within your line of responsibility. To ensure any agreed changes to Gaming Procedures and processes are fully implemented. To prevent theft and fraud (external and / or internal personnel) by implementing the security control procedures. To compile accurate and timely performance reports as per company requirements. To develop a succession plan for all Gaming Staff, ensuring sufficient trained and licensed managers are available to run the department. To actively seek and take advantage of, opportunities for personal development, within the business.
The national and international requirements, specifications and guidelines to ensure that products, services and processes are of good quality and fit for purpose.
Другие профессии
- Руководитель разработки игр
- Инспектор по надзору за игорной деятельностью
- Менеджер игорного зала казино
- Управляющий спа-салоном
- Оператор лотереи
- Мастер прачечной
- Кассир казино
- Пит-босс казино
- Руководитель ИТ-проектов
- Руководитель службы обслуживания
- Руководитель рекреационных объектов
- Управляющий спортивным объектом