Коуч по личностному развитию — работа в Финляндии
Life coaches help clients set clear objectives for their personal development and help them achieve their goals and personal vision. They provide counselling and guidance and establish progress reports in order to keep track of their clients' achievements.
Коуч по личностному развитию - Какие навыки обязательны?
Encourage clients to make their own decisions related to their problems or inner conflicts by reducing confusion and allowing clients to reach their own conclusions, with no bias whatsoever.
Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.
Build a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and services and by supplying after-sales information and service.
Advise people on love and marriage issues, business and job opportunities, health or other personal aspects.
Advise clients in different personal or professional matters.
Keep track of clients' achievements by reporting on their progress. Monitor whether goals are reached and barriers or setbacks overcome. If not, consult with clients about their issues and offer new approaches.
Identify and anticipate problems in order to choose a course of action, come up with appropriate solutions or even identify opportunities for further development.
Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.
Help clients determine what they want to do with their lives and assist in setting personal and professional goals, by prioritising and planning the steps necessary to reach these goals.
Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly.
Ability to interact effectively with other people.
Assist and guide clients to overcome their personal, social, or psychological issues.
Actively help clients to improve their strengths and confidence. Propose courses and workshops or coach them yourself.
Коуч по личностному развитию - Какие навыки полезны, но не обязательны?
Provide clients with tips on how to communicate verbally and non-verbally and teach them the appropriate etiquette for different kinds of situations. Help clients attain more effective, clearer or more diplomatic communication skills.
Present lectures to various groups.
Manage the organisational, financial and day-to-day operation of a small-to-medium enterprise.
Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.
Analyse the training problems and identify the training requirements of an organisation or individuals, so as to provide them with instruction tailored to their prior mastery, profile, means and problem.
Improve the chances of individuals to find a job, by teaching the required qualifications and interpersonal skills, through training and development programs, workshops or employment projects.
Assess how a certain person will react, verbally or physically, in a specific situation or to a specific happening.
File and organise professional administration documents comprehensively, keep customer records, fill in forms or log books and prepare documents about company-related matter.
Accept, schedule and cancel appointments.
File and organise personal administration documents comprehensively.
Market one's own strengths in terms of skills and knowledge.
The art of discourse that aims at improving the ability of writers and speakers to inform, persuade or motivate their audience.
Provide founded feedback through both criticism and praise in a respectful, clear, and consistent manner. Highlight achievements as well as mistakes and set up methods of formative assessment to evaluate work.
Reach out to and meet up with people in a professional context. Find common ground and use your contacts for mutual benefit. Keep track of the people in your personal professional network and stay up to date on their activities.
Advise beneficiaries on future career options through counselling and, potentially, through career testing and evaluation.