Продавец-консультант салона оптики — работа в Финляндии
Eyewear and optical equipment specialised sellers sell glasses in specialised shops.
Продавец-консультант салона оптики - Какие навыки обязательны?
Handle customer expectations in a professional manner, anticipating and addressing their needs and desires. Provide flexible customer service to ensure customer satisfaction and loyalty.
Assemble and prepare goods and demonstrate their functionalities to customers.
Techniques and sales methods used in order to present a product or service to customers in a persuasive manner and to meet their expectations and needs.
Register and handle cash transactions by using point of sale register.
Sell glasses and sunglasses, contact lenses, spectacles, binoculars, cleaning kits and other eye-related products, according to customer's needs in terms of optical requirements such as bi-focals, varifocals and reactolite.
The tangible characteristics of a product such as its materials, properties and functions, as well as its different applications, features, use and support requirements.
Guarantee compliance with established and applicable standards and legal requirements such as specifications, policies, standards or law for the goal that organisations aspire to achieve in their efforts.
Control that items put up for sale are correctly priced and displayed and that they function as advertised.
Provide suitable advice and assistance so that customers find the exact goods and services they were looking for. Discuss product selection and availability.
The various typologies and forms of faces in order to advise customers on the most suitable types of glasses.
Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.
Order the contents of a storage area to improve efficiency with respect to the inflow and outflow of the stored items.
Evaluate how much stock is used and determine what should be ordered.
Keep the store tidy and clean by hovering and mopping.
Practise reasoning and apply simple or complex numerical concepts and calculations.
Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
Contact the patient`s health insurance company and submit the appropriate forms with information on the patient and treatment.
Arrange goods in attractive and safe way. Set up a counter or other display area where demonstrations take place in order to attract the attention of prospective customers. Organise and maintain stands for merchandise display. Create and assemble sales spot and product displays for sales process.
Refill shelves with merchandise to be sold.
Interpret and coordinate frames and eye measurements in accordance with the customer's optical prescriptions.
Provide advice to customers on how to use and protect the purchased optical products, such as eyewear.
Resolve customer inquiries for returns, exchange of merchandise, refunds or bill adjustments. Follow organisational guidelines during this process.
Take in of purchase requests for items that are currently unavailable.
Basic digital architecture and commercial transactions for trading products or services conducted via Internet, e-mail, mobile devices, social media, etc.
Deliver thoughts and ideas in impactful and influencing manner to persuade customers to become interested in new products and promotions. Persuade clients that a product or service will satisfy their needs.
The offered products, their functionalities, properties and legal and regulatory requirements.
Order optical equipment and materials, paying attention to the price, quality, and suitability of the supplies.
Recommend and provide advice on customer-specific glasses, contact lenses and other optical products.
Demonstrate how to use a product in a correct and safe manner, provide customers with information on the product's main features and benefits, explain operation, correct use and maintenance. Persuade potential customers to purchase items.
Register, follow-up, solve and respond to customer requests, complaints and after-sales services.
Prepare the invoice of goods sold or services provided, containing individual prices, the total charge, and the terms. Complete order processing for orders received via telephone, fax and internet and calculate the customer’s final bill.
Come to an agreement with the customer about the delivery, setup and service of the goods; perform appropriate measures to ensure delivery.
Identify shoplifters and methods by which shoplifters try to steal. Implement anti-shoplifting policies and procedures to protect against theft.
The characteristics of a service that might include having acquired information about its application, function, features, use and support requirements.
Продавец-консультант салона оптики - Какие навыки полезны, но не обязательны?
Operate optical measuring equipment to take client's measurements; determine bridge and eye size, papillary distance, vertex distance, optical eye centres, etc., in order to manufacture customised eyeglasses or contact lenses.
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- Продавец компьютерных игр, мультимедиа и программного обеспечения
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