Руководитель отдела обеспечения качества в сфере ИТ — работа в Финляндии
ICT quality assurance managers establish and operate an ICT quality approach through quality management systems, in compliance with internal and external standards and the organisation's culture. They ensure that the management controls are correctly implemented to safeguard asset, data integrity and operations. They focus on the achievement of quality goals, including the maintenance of the external certification according to quality standards and monitor statistics to forecast quality outcomes.
Руководитель отдела обеспечения качества в сфере ИТ - Какие навыки обязательны?
The internal risk management policies that identify, assess and prioritise risks in an IT environment. The methods used to minimise, monitor and control the possibility and the impact of disastrous events that affect the reaching of business goals.
Define quality assurance targets and procedures and see to their maintenance and continued improvement by reviewing targets, protocols, supplies, processes, equipment and technologies for quality standards.
Ensure constant compliance with standards and requirements, such as keeping certifications up to date and monitoring activities to ensure correct procedures are followed, so that audits can occur smoothly and no negative aspects can be identified.
The quality policy of the organisation and its objectives, the acceptable level of quality and the techniques to measure it, its legal aspects and the duties of specific departments to ensure quality.
Ensure you are properly informed of the legal regulations that govern a specific activity and adhere to its rules, policies and laws.
The deviations of what is standard and exceptional events during software system performance, identification of incidents that can alter the flow and the process of system execution.
Monitor and assure the quality of the provided goods or services by overseeing that all the factors of the production meet quality requirements. Supervise product inspection and testing.
Describe software testing procedures to the technical team and the analysis of test outcomes to users and clients in order to inform them about the state and efficiency of software.
Ensure correct operations which comply fully with specific needs and outcomes in terms of the development, integration, security and overall management of ICT systems.
The levels of testing in the software development process, such as unit testing, integration testing, system testing and acceptance testing.
The national and international requirements, specifications and guidelines to ensure that products, services and processes are of good quality and fit for purpose.
Perform tests to ensure that a software product will perform flawlessly under the specified customer requirements, using specialised software tools. Apply software testing techniques and tools in order to identify software defects (bugs) and malfunctions.
Quality assurance principles, standard requirements, and the set of processes and activities used for measuring, controlling and ensuring the quality of products and processes.
Execute regular, systematic and documented examinations of a quality system for verifying conformity with a standard based on objective evidence such as the implementation of processes, effectiveness in achieving quality goals and reduction and elimination of quality problems.
Take action on the goals and procedures defined at a strategic level in order to mobilise resources and pursue the established strategies.
The quality models for ICT services which address the maturity of the processes, the adoption of recommended practices and their definition and institutionalisation that allow the organisation to reliably and sustainably produce required outcomes. It includes models in a lot of ICT areas.
Руководитель отдела обеспечения качества в сфере ИТ - Какие навыки полезны, но не обязательны?
The sequence of steps, such as planning, creating, testing and deploying and the models for the development and life-cycle management of a system.
The agile project management approach is a methodology for planning, managing and overseeing of ICT resources in order to meet specific goals and using project management ICT tools.
Apply techniques and tools, such as surveys, questionnaires, ICT applications, for eliciting, defining, analysing, documenting and maintaining user requirements from system, service or product.
Develop norms or requirements that establish uniform technical criteria, methods, processes and practices in the information management based on professional experience.
Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.
Specify the criteria by which data quality is measured for business purposes, such as inconsistencies, incompleteness, usability for purpose and accuracy.
Create software test sets in an automated manner, using specialised languages or tools, that can be performed by testing tools in order to save resources, gain efficiency and effectiveness in test execution.
The set of legislative rules that safeguards information technology, ICT networks and computer systems and legal consequences which result from their misuse. Regulated measures include firewalls, intrusion detection, anti-virus software and encryption.
Implement policies, methods and regulations for data and information security in order to respect confidentiality, integrity and availability principles.
Identify the quantifiable measures that a company or industry uses to gauge or compare performance in terms of meeting their operational and strategic goals, using preset performance indicators.
The methods of assessing usability and deriving structured recommendations from the results of an usability test with respect to user needs and behaviours in order to achieve efficient and elegant user interface design.
Administer all types of data resources through their lifecycle by performing data profiling, parsing, standardisation, identity resolution, cleansing, enhancement and auditing. Ensure the data is fit for purpose, using specialised ICT tools to fulfil the data quality criteria.
Give instructions to colleagues and other cooperating parties in order to reach the desired outcome of a technological project or achieve set goals within an organisation dealing with technology.
Techniques and methods of estimation and evaluation of system quality and overall database quality, as well as the set quality standards and regulations.
Create plans for the development and implementation of strategies which facilitate improvements in technological projects and in the efficiency of the project's procedures, taking into account analyses and relevant regulations.
The methodologies or models for planning, managing and overseeing of ICT resources in order to meet specific goals, such methodologies are Waterfall, Incremental, V-Model, Scrum or Agile and using project management ICT tools.
The process through which the learnability, efficiency, usefulness and ease of use of a software application can be defined and measured.
The process of revealing data issues using quality indicators, measures and metrics in order to plan data cleansing and data enrichment strategies according to data quality criteria.
Explain and demonstrate the use of training equipment and system functions.
The process-based management approach is a methodology for planning, managing and overseeing of ICT resources in order to meet specific goals and using project management ICT tools.
The lean project management approach is a methodology for planning, managing and overseeing of ICT resources in order to meet specific goals and using project management ICT tools.
Другие профессии
- Аналитик по тестированию ИКТ
- Тестировщик программного обеспечения
- Тестировщик компьютерных игр
- Тестировщик интеграции
- Системный тестировщик
- Тестировщик доступности ИТ-решений
- Тестировщик удобства использования ИКТ
- Руководитель ИТ-проектов
- Руководитель отдела эксплуатации ИТ
- ИТ-аудитор
- Техник по контролю качества
- Консультант по системной интеграции