Hotel porter jobs in Finland
Hotel porters welcome guests to accommodation facilities, help them carry their luggage and provide services such as occasional cleaning.
Hotel porter – how much is the pay in Finland?
What the trade paid in 2024
| Median | 14.09 €/h |
|---|---|
| Bottom tenth | 10.51 €/h |
| Top tenth | 18.69 €/h |
| Employees | 2,929 |
Pay by sex, 2024
| Sex | Median | Employees |
|---|---|---|
| Women | 14.13 €/h | 725 |
| Men | 14.07 €/h | 2,204 |
Hotel porter - Which skills are essential?
Respect optimal food safety and hygiene during preparation, manufacturing, processing, storage, distribution and delivery of food products.
Welcome guests in a friendly manner in a certain place.
Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.
Aid clients with special needs following relevant guidelines and special standards. Recognise their needs and accurately respond to them if needed.
Administer delivered packages and ensure that they all reach their destination in time.
Manage, pack, unpack and store guest luggage on request.
Hotel porter - Which skills are useful but not essential?
Clarify guests' accommodation facilities and demonstrate and show how to use them.
Implement strategies which aim to promote a specific product or service, using the developed marketing strategies.
Administer complaints and negative feedback from customers in order to address concerns and where applicable provide a quick service recovery.
Give customers relevant information about historical and cultural locations and events while conveying this information in an entertaining and informative manner.
Spot and monitor individuals or groups of people at the door who intend to enter the premises unlawfully or have potential for causing threats.
Ensure proper handling, storage and disposal of cleaning chemicals in accordance with regulations.
Disinfect the areas to which the public has access.
Line up guests' vehicles safely and efficiently and retrieve the vehicle at the end of their stay.
Take orders and follow requests on behalf of a client, such as go shopping or pick up dry cleaning.
Carry out the plan to gain competitive advantage on the market by positioning the company's brand or product and by targeting the right audience to sell this brand or product to.
Accept room service orders and redirect them to the responsible employees.
Identify people under excessive use of alcohol and drugs inside a facility, effectively deal with these people and supervise customers own safety while applying relevant regulations.