Инженер предпродажной поддержки в сфере ИТ — работа в Финляндии
ICT presales engineers actively drive and manage the ICT evaluation stage of the sales process, working in conjunction with the sales team. They provide technical guidance to pre-sales personnel and plan and modify product ICT configurations to meet client requirements. They pursue additional business development opportunities.
Инженер предпродажной поддержки в сфере ИТ - Какие навыки обязательны?
Gather the latest information on developments related to the existing or supported products, methods or techniques.
Take ownership of the handling of all complaints and disputes showing empathy and understanding to achieve resolution. To be fully aware of all Social Responsibility protocols and procedures, and to be able to deal with a problem gambling situation in a professional manner with maturity and empathy.
The process whereby a target market is divided into specific sets of consumers for further market analysis.
The tools used to transform large amounts of raw data into relevant and helpful business information.
Ensure you are properly informed of the legal regulations that govern a specific activity and adhere to its rules, policies and laws.
The practices used in the ICT sector to promote and sell products, services or applications such as SPIN Selling, Conceptual Selling and SNAP Selling.
Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
Prepare technical reports that describe results and processes of scientific or technical research, or assess its progress. These reports help researchers to keep up to date with recent findings.
Elaborate methodologies through which a company markets and sells a product or service to generate income.
The offered products, their functionalities, properties and legal and regulatory requirements.
Specify technical properties of goods, materials, methods, processes, services, systems, software and functionalities by identifying and responding to the particular needs that are to be satisfied according to customer requirements.
Gather, assess and represent data about target market and customers in order to facilitate strategic development and feasibility studies. Identify market trends.
Инженер предпродажной поддержки в сфере ИТ - Какие навыки полезны, но не обязательны?
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in SAS language.
Implement strategies which aim to promote a specific product or service, using the developed marketing strategies.
Prepare and deliver an understandably constructed sales talk for a product or a service, identifying and using persuasive argumentation.
Use models (descriptive or inferential statistics) and techniques (data mining or machine learning) for statistical analysis and ICT tools to analyse data, uncover correlations and forecast trends.
Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.
The recent trends, developments and innovations in modern technologies such as biotechnology, artificial intelligence and robotics.
The marketing techniques used on the web to reach and engage with stakeholders, customers and clients.
The software packages, modules, web services and resources that cover a set of related functions and the databases where these reusable components can be found.
The essential components that make up a hardware system, such as liquid-crystal displays (LCD), camera sensors, microprocessors, memories, modems, batteries and their interconnections.
Analyse the training problems and identify the training requirements of an organisation or individuals, so as to provide them with instruction tailored to their prior mastery, profile, means and problem.
Specific software system (SAS) used for advanced analytics, business intelligence, data management, and predictive analytics.
Give instructions to colleagues and other cooperating parties in order to reach the desired outcome of a technological project or achieve set goals within an organisation dealing with technology.
Maintain records of calls made and products sold over a given time frame, including data regarding sales volumes, number of new accounts contacted and the costs involved.
Create the strategic goals and actions for future interaction with an account for the organisation.
The process intended to match user and organisation's needs with system components and services, by taking into consideration the available technologies and the techniques required to elicit and specify requirements, interrogating users to establish symptoms of problem and analysing symptoms.
Set sales goals and objectives to be reached by a sales team within a period of time such as the target amount of sales made and new customers found.
Manage and plan various resources, such as human resources, budget, deadline, results, and quality necessary for a specific project, and monitor the project's progress in order to achieve a specific goal within a set time and budget.
Monitor and oversee the activities related to the ongoing sales in the shop to ensure that sales goals are met, assess areas for improvement, and identify or solve problems that customers could encounter.
Price volatility according to market and price elasticity, and the factors which influence pricing trends and changes in the market in the long and short term.
The processes, stakeholders and the dynamics of the chain of goods and services in the ICT market sector.
The suppliers who can deliver the required software components.
The suppliers who can deliver the required hardware components.
Другие профессии
- Менеджер по маркетингу
- Руководитель службы обслуживания
- Менеджер по работе с клиентами в сфере ИТ
- Менеджер по продукту в сфере ИТ
- Специалист по закупкам в сфере ИТ
- Техник по мобильным устройствам
- Руководитель отдела эксплуатации ИТ
- Управляющий спа-салоном
- Консультант по системной интеграции
- Руководитель отдела продаж
- Управляющий салоном красоты
- Аналитик маркетинговых исследований