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Civil service administrative officer jobs in Finland

Civil service administrative officers perform administrative duties in civil service organisations and government departments. They ensure record maintenance, handle enquiries and provide information to the public, either in person, through emails or phone calls. They support senior staff, and ensure a fluent internal flow of information.

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Civil service administrative officer - Which skills are essential?

The methods and regulations involved in the process of accurate bookkeeping.

The procedures involved in the making of laws and legislation, such as which organisations and individuals are involved, the process of how bills become laws, the proposal and reviewing process, and other steps in the legislation procedure.

The economic influence of the government, and the workings of government revenue and expenditures.

Ensure that required or requested information is provided clearly and completely, in a manner which does not explicitly withhold information, to the public or requesting parties.

Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.

Organise and classify records of prepared reports and correspondence related to the performed work and progress records of tasks.

Select relevant documentation related to the ongoing or complete work and take steps to archive it in a way that ensures its future accessibility.

Ensure administrative systems, processes and databases are efficient and well managed and give the sound basis to work together with the administrative officer/staff/professional.

Respond to enquiries and requests for information from other organisations and members of the public.

Direct daily operations of different units. Coordinate program/project activities to assure the respect of costs and time.

Liaise with officials fulfilling important political and legislative roles in governments in order to ensure productive communication and build relations.

Civil service administrative officer - Which skills are useful but not essential?

Inspect the financial procedures of a government organisation which deals with budget and resource allocation and spending to ensure that no faults are being made and no suspicious activity occurs in the handling of financial accounts, and that the expenditures are compliant with financial needs and forecasts.

Command products from relevant suppliers to get convenient and profitable products to purchase.

Lead events by managing budget, logistics, event support, security, emergency plans and follow up.

Plan, monitor and report on the budget.

Maintain the liaison and exchange of information with regional or local authorities.

Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.

Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.

Conduct work site audits and inspections in order to ensure compliance with rules and regulations.

Establish and maintain cordial working relationships with peers in different governmental agencies.

Write complete reports based on minutes taken during a meeting in order to communicate the important points which were discussed, and the decisions which were made, to the appropriate people.

Inspect the resources available to a national or local government organisation, such as tax incomes, to ensure that the incomes are compliant with the income expectations, that no faults are being made and no suspicious activity is present in the handling of government finances.

The techniques and methods that support a systematic and independent examination of data, policies, operations and performances using computer-assisted audit tools and techniques (CAATs) such as spreadsheets, databases, statistical analysis and business intelligence software.

Principles of estimating and planning of forecasts for business activity, compile regular budget and reports.

Fix and schedule professional appointments or meetings for clients or superiors.

Ensure compliance with legislation and company procedures in respect of health and safety in the workplace and public areas. Ensure awareness and compliance with all company policies in relation to health and safety and equal opportunities in the workplace.

The characteristics and functioning of software programs for office tasks such as word processing, spreadsheets, presentation, email and database.

Manage the accounts and financial activities of an organisation, supervising that all the documents are correctly maintained, that all the information and calculations are correct, and that proper decisions are being made.

Possess the ability to work with the standard programs contained in Microsoft Office at a capable level. Create a document and do basic formatting, insert page breaks, create headers or footers, and insert graphics, create automatically generated tables of contents and merge form letters from a database of addresses (usually in Excel). Create auto-calculating spreadsheets, create images, and sort and filter data tables.

Administer currencies, financial exchange activities, deposits as well as company and voucher payments. Prepare and manage guest accounts and take payments by cash, credit card and debit card.

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Sources

This service uses the ESCO classification of the European Commission.

How we calculated these figures