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Recreational facilities manager jobs in Finland

Recreational facilities managers direct the operations of facilities that provide recreational services such as gardens, spas, zoos, gambling and lottery facilities. They plan and organise the daily operations of the related staff and facilities and ensure the organisation follows the latest developments in its field. They coordinate the different departments of the facility and manage the correct use of resources and budgets.

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Recreational facilities manager - Which skills are essential?

Monitor and control the flow of supplies that includes the purchase, storage and movement of the required quality of raw materials, and also work-in-progress inventory. Manage supply chain activities and synchronise supply with demand of production and customer.

Act as representative of the institution, company or organisation to the outside world.

Maintain the liaison and exchange of information with regional or local authorities.

Schedule the use of recreational facilities.

Prepare, monitor and adjust operational budgets together with the economical/administrative manager/professionals in the arts institute/unit/project.

Establish daily priorities for staff personnel. Effectively deal with multi-task workload.

The field and characteristics of recreational activities for customers.

Participate in setting organisational policies that cover issues such as participant eligibility, program requirements, and program benefits for the service users.

Direct daily operations of different units. Coordinate program/project activities to assure the respect of costs and time.

Create logistic framework for transporting goods to customers and for receiving returns, execute and follow up the logistics processes and guidelines.

Develop plans and policies which aim to provide the desired recreation activities to a target group or in a community.

Manage the daily operations of a cultural facility. Organise all activities and coordinate the different departments functioning within a cultural facility. Develop a plan of action and arrange the necessary funds.

Promote the implementation of recreation programs in a community, as well as recreation services provided by an organisation or institution.

Recreational facilities manager - Which skills are useful but not essential?

Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings about practice.

Maintain an overview of all the incoming tasks in order to prioritise the tasks, plan their execution, and integrate new tasks as they present themselves.

Counselling techniques used in different settings and with various groups and individuals, especially concerning methods of supervision and mediation in the counselling process.

Implement strategies which aim to promote a specific product or service, using the developed marketing strategies.

Lead, supervise and motivate a group of people, in order to meet the expected results within a given timeline and with the foreseen resources in mind.

Command products from relevant suppliers to get convenient and profitable products to purchase.

Lead events by managing budget, logistics, event support, security, emergency plans and follow up.

Plan, monitor and report on the budget.

Build a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and services and by supplying after-sales information and service.

Master foreign languages to be able to communicate in one or more foreign languages.

The methods and regulations involved in the process of accurate bookkeeping.

Prepare and present periodic reports on the operations, achievements, and results obtained during certain period to higher level managers and directors.

Manage the organisational, financial and day-to-day operation of a small-to-medium enterprise.

Develop and supervise the implementation of policies aimed at documenting and detailing the procedures for the operations of the organisation in the lights of its strategic planning.

Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.

Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.

Oversee the activities of the employees working in shifts in order to ensure continuous operations.

Evaluate the capabilities of employees by creating criteria and systematic testing methods for measuring expertise of individuals within an organisation.

Run the management of an establishment and ensure that every need for a smooth running of the operations is looked after.

Organise and classify records of prepared reports and correspondence related to the performed work and progress records of tasks.

Oversee all personnel and processes to comply with health, safety and hygiene standards. Communicate and support alignment of these requirements with the company's health and safety programmes.

Prepare, compile and communicate reports with broken down cost analysis on the proposal and budget plans of the company. Analyse the financial or social costs and benefits of a project or investment in advance over a given period of time.

Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.

Guarantee that employees' activities follow company regulations, as implemented through client and corporate guidelines, directives, policies and programmes.

Develop a financial plan according to financial and client regulations, including an investor profile, financial advice, and negotiation and transaction plans.

Chairing a meeting for a group of people, in order to formulate plans and decisions that are carried out by the company.

Provide support and advice to customers in making purchasing decisions by finding out their needs, selecting suitable service and products for them and politely answering questions about products and services.

Identify and analyse transportation costs, service levels and availability of equipment; make recommendations and take preventive/corrective measures.

Brief customers about changes, delays or cancellations of planned activities.

The handling or managing of business processes in a responsible and ethical manner considering the economic responsibility towards shareholders as equally important as the responsibility towards environmental and social stakeholders.

Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.

Principles of estimating and planning of forecasts for business activity, compile regular budget and reports.

Produce and maintain records of work performed.

Develop, document and implement traffic and workflow processes across the company for different functions. Liaise with several departments and services such as account management and the creative director to plan and resource work.

Analyse employees' individual performance over a certain time span and communicate own conclusions to the employee in question or higher management.

The national and international requirements, specifications and guidelines to ensure that products, services and processes are of good quality and fit for purpose.

File and organise professional administration documents comprehensively, keep customer records, fill in forms or log books and prepare documents about company-related matter.

Fix and schedule professional appointments or meetings for clients or superiors.

Make the necessary preparations to conduct a training session. Provide equipment, supplies and exercise materials. Ensure the training runs smoothly.

Manage and be responsible for employees receiving their wages, review salaries and benefit plans and advise management on payroll and other employment conditions.

Increase possible sales volumes and avoid losses through cross-selling, upselling or promotion of additional services.

Plan staff time and shifts to reflect the demands of the business.

Elaborate methodologies through which a company markets and sells a product or service to generate income.

Inscribe visitors and guests at the spa by entering the appropriate information and running necessary reports from a computer system.

Organise course of action to promote a product or service; oversee the production of TV advertisements, newspaper and magazine ads, suggest mail packs, email campaigns, websites, stands and other advertising channels

Delegate activities and tasks to others according to the ability, level of preparation, competence and legal scope of practice. Make sure that people understand what they should do and when they should do it.

Maintain records of calls made and products sold over a given time frame, including data regarding sales volumes, number of new accounts contacted and the costs involved.

Direct and supervise the day-to-day activities of subordinate personnel.

Set up procedures for maintaining and improving health and safety in the workplace.

Schedule long term objectives and immediate to short term objectives through effective medium-term planning and reconciliation processes.

Manage and plan various resources, such as human resources, budget, deadline, results, and quality necessary for a specific project, and monitor the project's progress in order to achieve a specific goal within a set time and budget.

Analyse the steps which have been taken in order to reach the organisation's goals in order to assess the progress which has been made, the feasibility of the goals, and to ensure the goals can be met according to deadlines.

Create clear, accountable, safe working protocols according to recognised zoo guidelines.

Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving the performance of individuals and groups in organisational settings.

The documentation and processing of data regarding financial activities.

Liaise with managers of other departments ensuring effective service and communication, i.e. sales, planning, purchasing, trading, distribution and technical.

Lead and manage according to the organisation's code of conduct.

Keep written records of the amount of stock in storage, incoming and outgoing products required for the proper operation of services, repairs and maintenance tasks.

The set of rules that govern the activity of a company.

The set of commonly shared principles in regards with communication such as active listening, establish rapport, adjusting the register, and respecting the intervention of others.

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Sources

This service uses the ESCO classification of the European Commission.

How we calculated these figures