Bookmaker jobs in Finland
Bookmakers (also often called 'bookies', or 'turf accountants') take bets on sports games and other events at agreed upon odds, they calculate odds and pay out winnings. They are responsible for the risk management.
Bookmaker - Which skills are essential?
Inform about the applicable rules and guidelines in force such as betting ceilings.
Answer betting queries and put betting information on display.
Administer complaints and negative feedback from customers in order to address concerns and where applicable provide a quick service recovery.
Take bets, pay out winnings and manage the cash flow.
Mathematics is the study of topics such as quantity, structure, space, and change. It involves the identification of patterns and formulating new conjectures based on them. Mathematicians strive to prove the truth or falsity of these conjectures. There are many fields of mathematics, some of which are widely used for practical applications.
Organise and classify records of prepared reports and correspondence related to the performed work and progress records of tasks.
Follow the rules and ethical code used in gambling, betting and lottery. Keep the entertainment of players in mind.
Supervise, instruct and plan work for teams or individual members of the team. Set up time schedules and make sure they are followed.
Provide support and advice to customers in making purchasing decisions by finding out their needs, selecting suitable service and products for them and politely answering questions about products and services.
Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.
The information regarding latest results, competitions and events in the sporting industry.
Execute end of day accounts to ensure that business transactions from the current day have been correctly processed.
Increase possible sales volumes and avoid losses through cross-selling, upselling or promotion of additional services.
Bookmaker - Which skills are useful but not essential?
Detect and expel suspected cheating players
Use models (descriptive or inferential statistics) and techniques (data mining or machine learning) for statistical analysis and ICT tools to analyse data, uncover correlations and forecast trends.
Make informed decisions to work out the odds for sports and races.
Plan staff time and shifts to reflect the demands of the business.
Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving the performance of individuals and groups in organisational settings.