Casino cashier jobs in Finland
Casino cashiers exchange tokens, coins or chips for money. They arrange pay-outs and obtain customers' signatures and identification. They audit and count money in a cash register, enforcing money laundering regulations.
Casino cashier - Which skills are essential?
Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.
Administer complaints and negative feedback from customers in order to address concerns and where applicable provide a quick service recovery.
Take bets, pay out winnings and manage the cash flow.
Organise and classify records of prepared reports and correspondence related to the performed work and progress records of tasks.
Follow the rules and ethical code used in gambling, betting and lottery. Keep the entertainment of players in mind.
Project the correct professional image by ensuring personal appearance is always of the highest standard. Select proper outfit and overall image and outlook; make daily efforts to build a good impression.
Take steps to prevent the abuse of the casino for avoiding taxation or obscuring the origin of money.
Handle incidents, such as accidents, emergencies or theft in a appropriate manner according to the organisation's policies and regulations.
Implement control procedures and documentation related to inventory transactions.
Practise reasoning and apply simple or complex numerical concepts and calculations.
Be polite and show good manners towards players, by-standers and other audience.
Exchange legal tender for gaming chips, tokens or ticket redemption.
Accept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay attention to safety and the protection of personal data.
Actively look for efficient ways to help people.
Casino cashier - Which skills are useful but not essential?
The policies and requirements that govern the activities of a casino.
Inform about the applicable rules and guidelines in force such as betting ceilings.
Apply the principles and rules that govern the activities and processes of an organisation.
Pay close attention to the gaming room and notice details to make sure operations run smoothly and that security is ensured.
The legal requirements, rules and limitations in gambling and betting activities.
Report incidents such as giving signs to other players and laundering money to the gaming manager without necessarily disturbing the gaming process.
The set of rules that govern the activity of a company.