Casino pit boss jobs in Finland
Casino pit bosses support the management team and are able to manage, inspect and deal with all gaming activities. They supervise the gaming floor operation, and are accountable for influencing the spend and income per head to achieve the required margin whilst ensuring that the highest standards of efficiency, security and signature service standards are achieved in accordance with all company procedures and current legislation.
Casino pit boss - Which skills are essential?
The policies and requirements that govern the activities of a casino.
Follow the safety rules concerning gaming rooms to ensure the safety and the pleausure of the gamers, personnel and other by-standers.
Detect and expel suspected cheating players
Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.
Follow the rules and ethical code used in gambling, betting and lottery. Keep the entertainment of players in mind.
Persuade players to participate in specific gaming activities and opportunities on a casino gaming floor.
The rules and principles that govern the different games played within a casino.
Deliver thoughts and ideas in impactful and influencing manner to persuade customers to become interested in new products and promotions. Persuade clients that a product or service will satisfy their needs.
Ensure full compliance within the requirements of the local gambling regulations and laws, Company policy and procedures, including Employment Law and any other relevant legislation or authorities.
Observe, supervise and schedule the daily tasks of casino employees.
Casino pit boss - Which skills are useful but not essential?
Take ownership of the handling of all complaints and disputes showing empathy and understanding to achieve resolution. To be fully aware of all Social Responsibility protocols and procedures, and to be able to deal with a problem gambling situation in a professional manner with maturity and empathy.
Schedule the use of the casino gaming tables and the staff working schemes.
Practise reasoning and apply simple or complex numerical concepts and calculations.
Welcome casino customers; ask their opinion about casino service and quality.
Maintenance of gaming tools, equipment and supplies.
Monitor and inspect gaming activities on a casino floor.
Attract customers to the casino games and engage with them.
Resolve complaints regarding gaming operations.
Deal with people in a sensitive and tactful way.
The set of rules that govern the activity of a company.