Управляющий кемпингом — работа в Финляндии
Camping ground managers plan, direct, or coordinate all campsite facilities and manages employees.
Управляющий кемпингом - Какие навыки обязательны?
Respect optimal food safety and hygiene during preparation, manufacturing, processing, storage, distribution and delivery of food products.
Monitor formal or official viewings and examinations in order to regularly test and inspect property and equipment.
Oversee camp programmes and activities such as games, sports and entertainment events.
Implement strategies which aim to promote a specific product or service, using the developed marketing strategies.
Monitor daily scheduling of room bookings, following quality standards and resolving special situations in front operations.
Plan, monitor and report on the budget.
The characteristics of local sights and events, accommodation, bars and restaurants and leisure activities.
Keep campsites or areas for recreation, including maintenance and supply selection.
Administer complaints and negative feedback from customers in order to address concerns and where applicable provide a quick service recovery.
Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.
Acquire goods or services from an outside external source.
Oversee all personnel and processes to comply with health, safety and hygiene standards. Communicate and support alignment of these requirements with the company's health and safety programmes.
Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.
Oversee the daily operations of a camp including guest departures and arrivals, cleanliness of washing facilities and the provision of food, drinks or entertainment.
Oversee the inventory of camping equipment and supplies and take care of maintenance and the repair or replacement of equipment if required.
Plan staff time and shifts to reflect the demands of the business.
Guarantee communication and cooperation with all the entities and teams in a given organisation, according to the company strategy.
Carry out the plan to gain competitive advantage on the market by positioning the company's brand or product and by targeting the right audience to sell this brand or product to.
Oversee maintenance activities, making sure that staff is following procedures and ensuring routine and periodic refurbishment and maintenance activities.
Schedule long term objectives and immediate to short term objectives through effective medium-term planning and reconciliation processes.
Oversee activities during special events taking into account specific objectives, schedule, timetable, agenda, cultural limitations, account rules and legislation.
Monitor guest services to ensure that clients have a positive feeling.
Create strategies for a business to enable optimum accessibility for all clients.
Monitor medium term schedules with budget estimations and reconciliation on a quarterly basis.
Управляющий кемпингом - Какие навыки полезны, но не обязательны?
Maintain and improve employees' performance by coaching individuals or groups how to optimise specific methods, skills or abilities, using adapted coaching styles and methods. Tutor newly recruited employees and assist them in the learning of new business systems.
Handle arrivals, guest's luggage, check-in clients in line with company standards and local legislation ensuring high levels of customer service.
Welcome guests in a friendly manner in a certain place.
Execute a booking of a place according to client's requirement in advance and issue all appropriate documents.
Give customers relevant information about historical and cultural locations and events while conveying this information in an entertaining and informative manner.
Produce thoughts using logic and reasoning in order to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.
Execute end of day accounts to ensure that business transactions from the current day have been correctly processed.
Execute customers' reservations in accordance to their schedules and needs by phone, electronically or in person.
Handle departures, guest's luggage, client's check-out in line with company standards and local legislation ensuring high levels of customer service.
Accept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay attention to safety and the protection of personal data.
Create standardised series of actions of a certain order to support the organisation.
Keep and store structured data and records about customers in accordance with customer data protection and privacy regulations.
Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving the performance of individuals and groups in organisational settings.
Другие профессии
- Руководитель службы номерного фонда
- Супервайзер службы номерного фонда
- Менеджер по развлекательным программам гостиницы
- Управляющий средством размещения
- Менеджер по клиентскому опыту
- Руководитель туристического информационного центра
- Сотрудник службы безопасности гостиницы
- Менеджер по управлению доходами гостиницы
- Администратор службы приёма и размещения
- Работник кемпинга
- Руководитель турагентства
- Метрдотель