Motor vehicles parts advisor jobs in Finland
Motor vehicles parts advisors sell motor vehicle parts, order parts and identify alternative parts.
Motor vehicles parts advisor - Which skills are essential?
Order specific parts required for maintenance and repair of a wide variety of vehicles.
Build a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and services and by supplying after-sales information and service.
ensure that vehicle parts received from various suppliers are intact, properly working and delivered on time. Contact the parts manager in case of incidents or anomalies.
Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.
Keep the working area and equipment clean and orderly.
The specific principles and techniques used in order to determine the approapriate level of inventory required.
Ask the client questions in order to identify the specific parts he needs, taking into account the car type and year of construction; search for the exact parts described.
Evaluate the production, quality or packaging of goods in great detail in order to ensure compliance with the quality standards of the producer.
Load goods appropriately so that they can be sent safely to the receiver.
Transfer tools, materials and equipment to warehouse locations for shipping.
Implement and monitor the packaging process; ensure that parts are processed and packed in compliance with production requirements.
Gather information from sources such as manuals and manufacturers; identify appropriate replacements for broken, rare or obsolete parts.
Accept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay attention to safety and the protection of personal data.
The prices of vehicle parts on the market from various suppliers and their trends.
Register, follow-up, solve and respond to customer requests, complaints and after-sales services.
Analyse information on vehicle parts from suppliers such as wholesalers or importers. Process data in order to improve response to customers' requests.
Identify which part is best suited to the customer's needs and specific type of car; sell and install the appropriate parts.
Enter information into a data storage and data retrieval system via processes such as scanning, manual keying or electronic data transfer in order to process large amounts of data.
Keep written records of the amount of stock in storage, incoming and outgoing products required for the proper operation of services, repairs and maintenance tasks.
Maintain stock levels in accordance with organisation procedures and policies; estimate upcoming supply needs.
Store parts of vehicles and trucks, including parts for large trucks or heavy equipment, in proper conditions.
Motor vehicles parts advisor - Which skills are useful but not essential?
The various types of technical drawings used in relation to motor vehicles parts.
Latest developments and trends related to the new types of vehicles and vehicle brands on the market.
Operate a forklift, a vehicle with a pronged device in front for lifting and carrying heavy loads.
The functioning and methods used to manage electronic purchases.
The methods, materials and regulations used to collect, transport, treat and dispose of waste. This includes recycling and monitoring of waste disposal.
The restrictions a country imposes on its exported products and goods.
Types of car engines in road and racing cars, inclusing those with emerging technologies like Hybrids and electric motors, and how they work.
The estimated price the manufacturer suggests the retailer to apply to a product or service and the pricing method through which it is calculated.
Use specialised software to manage company’s interactions with current and future customers. Organise, automate and synchronise sales, marketing, customer service, and technical support, to increase targeted sales.
The cooperation between people characterised by a unified commitment to achieving a given goal, participating equally, maintaining open communication, facilitating effective usage of ideas etc.
Keep and store structured data and records about customers in accordance with customer data protection and privacy regulations.
Pictorial representation of an electrical circuit. It shows the components of the circuit as simplified shapes, and the power and signal connections between the devices. It gives information about the relative position and arrangement of devices and terminals on the devices, to help in building or servicing the device. A wiring diagram is often used to troubleshoot problems and to make sure that all the connections have been made and that everything is present.
Prepare product for shipment as scheduled.
The flow of goods in the supply chain, movement and storage of raw materials, work-in-process inventory, and finished goods from point of origin to point of consumption.