Accommodation manager jobs in Finland
Accommodation managers are in charge of managing the operations and overseeing the strategy for a hospitality establishment. They manage human resources, finances, marketing and operations through activities such as supervising the staff, keeping financial records and organising activities.
Accommodation manager - Which skills are essential?
Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings about practice.
Implement strategies which aim to promote a specific product or service, using the developed marketing strategies.
Plan, monitor and report on the budget.
Handle financial administration of your department, keep the costs down to only necessary expenses and maximise the revenues of your organisation.
Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.
Monitor and coordinate the departments in a hospitality establishment and maintain frequent communication with department supervisors.
Fix standards and procedures to ensure health, hygiene, safety and security in the establishment.
Oversee all personnel and processes to comply with health, safety and hygiene standards. Communicate and support alignment of these requirements with the company's health and safety programmes.
Make the calculation of both the income and expenditures that are expected to be paid over the coming year concerning the marketing related activities such as advertising, selling and delivering products to people.
Monitor the company's policy and propose improvements to the company.
Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.
Guarantee price competitiveness by setting the highest achievable revenue of your product or service while observing prices of competitors and studying market strategies, conditions and evolutions.
Carry out the plan to gain competitive advantage on the market by positioning the company's brand or product and by targeting the right audience to sell this brand or product to.
Oversee a hospitality revenue by understanding, monitoring, predicting and reacting to consumer behaviour, in order to maximise revenue or profits, maintain budgeted gross profit and minimise expenditures.
Establish a positive, long-term relationship between organisations and interested third parties such as suppliers, distributors, shareholders and other stakeholders in order to inform them of the organisation and its objectives.
Create strategies for a business to enable optimum accessibility for all clients.
Administer currencies, financial exchange activities, deposits as well as company and voucher payments. Prepare and manage guest accounts and take payments by cash, credit card and debit card.
Accommodation manager - Which skills are useful but not essential?
Monitor formal or official viewings and examinations in order to regularly test and inspect property and equipment.
Apply methods used for setting product value taking into consideration market conditions, competitor actions, input costs, and others.
The characteristics of local sights and events, accommodation, bars and restaurants and leisure activities.
Welcome guests in a friendly manner in a certain place.
Administer complaints and negative feedback from customers in order to address concerns and where applicable provide a quick service recovery.
Produce thoughts using logic and reasoning in order to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.
Predict the number of hotel rooms that will be booked, schedule occupancies and estimate demand forecast.
Plan staff time and shifts to reflect the demands of the business.
Create standardised series of actions of a certain order to support the organisation.